Flavorfully asked questions

Our refrigerated beverages and Silk for Coffee will stay fresh in your refrigerator until the date stamped on the carton. Once opened, they need to be consumed within 7 to 10 days. It is not unusual for our products to remain good past the 10-day mark; however, we only guarantee that they will be good for 7 to 10 days once opened if kept refrigerated and the container is closed at all times. Note: Our shelf-stable products do not need to be refrigerated until they are opened and will stay fresh until the date stamped on the carton, usually up to eight months from the date of purchase. Once opened, they age just like our other products and must be refrigerated.

“Shelf-stable” refers to the container some of our products come in. Shelf-stable containers are sterile and hermetically sealed, much like canned foods. This allows them to be kept in storage without refrigeration. They are great for storing in the pantry or taking on a trip. Our shelf-stable products do not need to be refrigerated until they are opened. However, once opened, shelf-stable products must be kept refrigerated.

We do not recommend it. Although freezing does not affect their safety or nutritional value, Silk products change in texture when thawed. However, Silk soy, almond and coconut beverages perform well in frozen-dessert recipes.

We currently have a quality issue regarding Silk Cashew Vanilla Unsweetened 1.89L with a Best Before Date of November 1, 2025, affecting texture (described as "lumpy" or "thick"). The issue is NOT related to food safety or health concerns. Consumers who have purchased Silk Cashew Vanilla Unsweetened 1.89L with a BBD of November 1, 2025 and notice an unusual texture are encouraged to:

• Not consume the product if they are unsure about its quality.
• Contact our Consumer Care Line at 1-866-233-5410 or fill out a form at www.silkcanada.ca/contact-us/